Pudsey-B-Line provides travel services in and around City/Town Centre,Leeds. Their serivces include Cabs, Minicabs, Taxis/Radio Cars and Airport transfers, Chauffeur Service & Executive Car Hire etc. to mention a few.
Address: Parkfield Ter,Stanningley,Pudsey, City/Town Centre, Leeds, LS286BS, United Kingdom
I booked a taxi last evening for this morning and was told it had been scheduled - it failed to arrive on time, so I rang through to check on it. I was told that it was on its way. It was still not here a few moments later, so I rang back. The woman on despatch was really quite rude and unpleasant when I queried why it wasn't here - she said you couldn't expect drivers to know everywhere and that he was unsure of my address (your taxis have been to me many many times!). She actually put the phone down on me. The driver confirmed that he had only been dispatched a few moments earlier - so why book in advance and why say it was on its way when it clearly wasn't! Unreliability and dishonesty + rudeness do not make for good or repeat business. I note on your Facebook page that others have commented similarly recently. In a highly competitive field you will just lose business by treating customers with such disrespect. I am appalled.
Was going out in Bradford town centre and ordered a cab from Pudsey. It arrived on time and the driver dropped us right in the centre. The fare was great. Will definitely use them again.