Elite Radio Cars is a Birmingham Private Hire Company providing car service covering all types of jobs from local runs, airport transfers & long distance work.
Elite Radio Cars provides travel services in and around West midlands,Birmingham. Their serivces include Cabs, Minicabs, Taxis/Radio Cars and Airport transfers, Chauffeur Service & Executive Car Hire etc. to mention a few.
Address: 894 Bristol Road South, West midlands, Birmingham, B31 2NS, United Kingdom
Rang booked the address through automated service not the 1st time I've had a problem with their automated service you get given options for which address you'd like to be picked up from u chose no2 for most usual place and the automated service said it was booked for ASAP from the address for the taxi to go to the 1st option. I rang to be told I was wrong. No not the 1st time I've had trouble with the automated service.
Absolute hatred for disabled people, you use their app to book and the call centre manageress cancels them without informing you. I’m disabled as I was left out in the pouring rain after waiting 30mins for a taxi and unbeknownst to me the job had been cancelled. I used to use this company years ago but when they bought in a new app it had major issues. I tried reporting this to the manageress and she point blank refused to listen and blamed me for not knowing how to use it. I did complain about her before and mentioned my disability. Her response was unmentionable on here. She has no disability awareness and sees herself better than those (customers) who require taxis to travel because the can’t walk far. My New Year gift to her is a big fine for the company for discrimination against disabilities- a formal letter has already been sent to Birmingham City Council and Trading Standards.
I use Elite every Saturday afternoon to pick me up from Sainsbury’s. Never let me down.
Elite picked me up from Morrissons. I had bags and bags of shopping and the driver put them all in the car for me. He even returned my trolley for me. Highly recommend.
Ordered a cab from Elite to pick me up from the airport. There was a delay to my flight getting in but Elite regularly check the flight information so when I came out my driver was waiting for me. Excellent customer service.