Ladybird Private Hire provides travel services in and around Masham,Ripon. Their serivces include Cabs, Minicabs, Taxis/Radio Cars and Airport transfers, Chauffeur Service & Executive Car Hire etc. to mention a few.
Address: 11 Swinton Terrace, Masham, Ripon, HG44HS, United Kingdom
Utterly non-existent customer service skills or social etiquette from beginning to end of the taxi booking process to the pick up and drop off with the driver. I was accused and chased by the owner for £5 as he incorrectly accused me of not paying the agreed fare to the driver on the night after we were dropped off. The driver himself was rude, speaking to myself in a manner with sarcastic undertones when I tried to offer directions of where we would need dropping off when at our home address. I felt the taxi service left a bitter taste to what was otherwise a brilliant night at the Sausage Festival at Camp Hill. Overall I feel this taxi service needs boycotting, they offer extortionate fares versus competitors who aren't even based in the local area. I totally agree with the other review on here, we need a new taxi service setting up in Masham. Next time I will be using AnB cabs who offer brilliant customer service and prices that actually fairly reflect the journey miles and times.
Dont even want to give a 1. The lady was absolutely disgusting! Her customer service was a disgrace, she never smiled or spoke (only when shouting at us) She should not be doing this job as she has disgusting people skills (lack of). Someone else in that area should become a taxi driver & set up a business. As Masham deserves a better taxi service than this woman 😡😡😡😡😡😡